Privacy Policy

1. Introduction

This Privacy Policy explains how CONSURV collects, stores and uses your personal data when you visit our website or submit an enquiry.

2. Information We Collect

When you use our website, we may collect the following data:

  • Information you provide: Your name, email address, phone number and project details when you complete our online contact form.
  • Automated information: Anonymous usage data collected through Google Analytics, including your IP address, browser type, device information and the pages you visit.

3. How We Use Your Data

Any personal data submitted through our contact forms is used strictly for the purpose of processing and responding to your enquiry. We do not use this information for marketing campaigns, nor do we sell or share your details with third parties.

4. Data Storage and Retention

To ensure the security of your information, personal data submitted via our website forms is stored on our secure live server for a maximum period of two weeks. After this two-week period, the data is automatically purged from the web server. Any ongoing correspondence regarding your project will be maintained securely within our offline internal email systems.

5. Google Analytics and Cookies

Our website uses Google Analytics to help us understand how visitors engage with our site. Google Analytics uses cookies to track anonymous user behaviour. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. You can also opt out of Google Analytics entirely by installing the Google Analytics Opt-out Browser Add-on.

6. Data Security

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online to prevent unauthorised access or disclosure.

7. Your Data Protection Rights

Under data protection law, you hold several rights regarding your personal information. You have the right to:

  • Request access to the personal data we hold about you.
  • Request that we correct any inaccurate or incomplete data.
  • Request the deletion of your personal data.

8. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us using the details provided on our Contact page or write to our registered office.